My Apple ID is hacked
How can others us my id on a different device? That should not be allowed
[Re-Titled by Moderator]
iPhone 13, iOS 17
Question marked as
Troubleautorepair Said:
"My Apple ID is hacked: How can others us my id on a different device? That should not be allowed"
-------
Securing your account is YOUR responsibly.
Troubleshooting a Hacked Apple ID:
Do Two Things:
A. Verify Your Devices:
Verify that you the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
B. Consider Modifying your Credentials:
Having been stollen, someone likey has your credentials. So, by all means, consider modifying them, starting with a new password.
- Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
- Associate: a different method of payment to your account
- Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option
C. Contact Apple Support:
Contact Apple Support, asking them to assist you with logging in to this account. The Apple ID would be an eMail address. Perform a trail & error login session with the Apple Rep, while on the phone with them, prior to ending the call. If need be, perform a screensharing session with them, so they can see this firsthand, form your perspective. See my user tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip