App not downloading correctly

Downloaded Electrify American and app is plain blue screen, no way to log into account. I have deleted and reinstalled and no success.

iPhone 13, iOS 15

Posted on Nov 19, 2023 7:04 AM

Reply
1 reply

Nov 19, 2023 12:14 PM in response to Phoneproble

If an app unexpectedly quits, stops responding, or won’t open, click here --> If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Click on this link to learn how to contact an app developer about problems running an app or problems restoring purchases. --> How to contact an app developer - Apple Support


If you cannot resolve the problem here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App not downloading correctly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.