unable to cancel iCloud monthly storage fee

The link provided by Apple to cancel the iCloud storage/subscription fee takes me to a page that doesn't exist and am unable to cancel going to "change storage" in iCloud.


MacBook Pro 16″, macOS 14.1

Posted on Nov 19, 2023 8:03 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2023 8:22 AM

Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in the following Apple article: Downgrade or cancel your iCloud+ plan - Apple Support


If that doesn't help, contact Apple support. See the link in the following from the above support article:

If you still need help, contact Apple Support.


3 replies
Question marked as Top-ranking reply

Nov 19, 2023 8:22 AM in response to maureenfromtemecula

Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in the following Apple article: Downgrade or cancel your iCloud+ plan - Apple Support


If that doesn't help, contact Apple support. See the link in the following from the above support article:

If you still need help, contact Apple Support.


Nov 19, 2023 9:02 AM in response to maureenfromtemecula

maureenfromtemecula wrote:

Once I select the downgrade (free), I am unable to click on “Done”….

See the following from Downgrade or cancel your iCloud+ plan - Apple Support


Click Done. If you can't click Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.


If you downgrade or cancel your iCloud+ plan, the change takes effect after your current subscription billing period ends.1

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unable to cancel iCloud monthly storage fee

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