You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Music becoming unavailable suddenly.

After this recent software update 17.1.1, a few of the music I save in my music playlist have been “unavailable in your country/region”. But I can listen to it when it’s not saved in my playlist. And it’s a certain artist to the point that all of their songs I added to my playlist aren’t available. Is it something to do with business or is there some sort of error. I want my music back 😢

iPhone 13 Pro Max, iOS 17

Posted on Nov 19, 2023 12:19 PM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2024 10:53 AM

The issue of a song not available in my country/region is extremely annoying, especially since it is a song I have purchased and have been playing it on my iPhone for years.

9 replies

Mar 14, 2024 7:40 AM in response to stitchingdragon

Did you ever find a resolution to your issue? I suspect I'm having the same problem. I don't remember but at one point I did have CD music AND iTunes purchased music on my phone and it all played fine for years. Then just recently, about 1/4 of my music became 'grayed out' and gave me the "This song is not currently available in your country or region" message when I tried to access them. I don't know for certain which songs were from CD's and which were downloaded via iTunes. Case in point would be Metallica songs. I have about 10 and half of them are grayed out, so I'm not certain it's an artist/business issue. In any case, did anyone discover a workaround/solution?

Nov 19, 2023 2:54 PM in response to stitchingdragon

So I talked to an Apple representative and they made me go through some steps in terms of changing my country/region. It told me I needed to cancel my music subscription in order to look at the country/region settings 🫤 (like wth) after that, they told me to-

  1. go to media and purchases (through your name in settings)
  2. sign out of media and purchases
  3. restart the device
  4. Sign back into media and purchases

I followed those steps and waited til my Apple Music synced back and everything is back to normal. Annoying that it isn’t even something business related with the artists and that I (ME) had to fix it like that.

Nov 19, 2023 1:13 PM in response to leyana256

I am seeing this as well but only with albums I have ripped from purchased CDs. It s almost like Apple is trying to force me to only use music bought from them. I really hope that's not what's really happening. I have tried logging out of my apple id and back in, restarting the phone, removing and readding my phone's network setings, resyncing the phone to my mac, and I made sure my region is still set to US which it is. I can listen to every thing fine on my iMac, this is only happening on my iphone. I can't find a way to get it to play the songs that say "unavailable in your country/region" andf I really want to be able too.

Nov 22, 2023 4:41 AM in response to leyana256

I already tried changing from my US region to the same US region and it didn't help. I don't have a music subscription these are ripped CD's. So I guess my issue doens't have the same cause as yours. Guess I'll have to find time to call them to find out if they are just being greedy and and trying to force us to buy music from them now instead of from my ripped purchased CDs. I prefer CDs since they are immune to artist/label disputes. Really hoping there's a fix and its not about greed.

Jun 15, 2024 9:08 AM in response to leyana256

For me, it seems this latest 'Region' issue to be part a continual pattern with each iPhone I use. I love the device, but the unrelenting issues with Music over the years is disparaging. I use a PC, not a Mac, this has been an issue over the years with Song pics. I Rip my own audio from multiple sources; many LPs, CDs as well as purchases from iTunes and private artists. Also an issue. I've gone through at least 6 iterations of iPhone & the transfers have been problematic due to the 1000s of songs.

This Region issue began with me due to what seems to be a Two-fold issue: I upgraded to a Brand new home PC & Apple busted up the worked out iTunes app into 3 so far underwhelming, separate apps. I was rolling with most of my 100gb library for last 3-4 years, only adding via iTunes purchases. After my PC swap, I recently decided to roll out 1/3 of my Library & replace it with different albums: that was met with a big NO. Was told via cryptic message that because my Library was tied to my old PC, I could not edit my albums/songs, I had to completely remove it & start over! Also, I was encountering the near exact same issue trying to use the old reliable iTunes app. Now I have to use Apple Music. After many attempts to remedy, I relented & resigned myself to embrace the 'fresh start'. Was I naive? Was I being too trusting? Turns out, absolutely.

The Apple Music app seems to be uncertain if it wants to show & access my full 7700 plus albums on any given use. It really seems to have troubles simply adding chosen albums to my iPhone (with the recently baren, empty library.) The Albums it does add, it really struggles with which songs it does add: is it all, 2 or 3...it seems undecided. On my iPhone, when I try to select the faded out circle next to where the song should be, i too get the lovely 'Not available in your country or region.

As before, I'm left scouring the webs, trying to wrangle the identification of similar issues, then search through the results to try & find a Fix, or at least a workaround. It is beyond Tiresome. Does the fact that I chose an iPhone & paid **** well for it, an iPhone Pro Max get considered? This issue is very common in recent months, Anywhere in North America should not cause this warning or Block. How about providing a true fix? I've put dozens of hours into trying to resolve this. I've undone weeks & years of library tabulating, to have it all undone because of what is certainly no more than a policy on restrictions. Too much! This device & my allegiance to it is suppose to be reliable & liberating. It is anything but. I'll be beyond shocked that my comment is allowed to be displayed here & not just on Reddit.

Music becoming unavailable suddenly.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.