I want to shop for a new iMac and have some personal service. Do I need too make an appointment at my nearby Apple store>

Hey there!

Apple offers lots of ways to connect with Apple retail, available at Apple Store Online - Apple. Apple also offers Shop with a Specialist over video. This is a shopping session where you talk to a Specialist and browse products on apple.com together. Guided shopping happens over a one-way video. So you will see your Specialist and their screen, but they can’t see you.

In addition, you can make an in-person Shop with a Specialist appointment at your favorite Apple Store: Shop with a Specialist - Apple.

You can also always ask us right here in the Community, and we'll be happy to help! :-)

-Jack

Not sure how much personal service you need or want but I can walk into any Apple store and a sales person will help me with a purchase without any appointment.