iTunes 12.8.2.3 does not recognize iOS 16.7.1 on iPhone 14 Pro

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Level 1

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iTunes 12.8.2.3 does not recognize iOS 16.7.1 on iPhone 14 Pro

Hello. I bought an iPhone 14 Pro, it came with iOS 16.7.1. I have a MBP 2011 latest series, iTunes DOES NOT recognize the phone! The same software notice appeared and ends by saying that this software is no longer available!! In other words, Apple cut off communication between my Mac and the new phone WITHOUT prior notice! I have been punished for my purchase!... (I had iPhone 5; 5S; 2 x SE; 3 iPods; 1 iPad, and now the extraordinary 14Pro..., I consider myself an excellent customer and admirer of the Apple brand). I can't even imagine updating to iOS 17!!, I'm sorry because I'm interested in the update to the camera, very important! Something incredible!!, I have a PC at work with two OS: Windows 7 and Windows 10. In both operations I use iTunes. iTunes on Windows 7 (2009 - older than EL Capitan!!!), PERFECTLY recognizes my 14Pro with 16.7.1!!!!. Gentlemen of Apple, please, as loyal customers we need an URGENT solution to this problem! Our computers are MAC, your computers!! and NOT PC!!!.

Please, does anyone have a solution? THANKS!

MacBook Pro 15″

Posted on Nov 19, 2023 6:39 PM

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Answer 1

Top-ranking reply

muguy

Level 10

91,172 points

Nov 19, 2023 6:53 PM in response to LPC-HE

See https://discussions.apple.com/thread/254279856

Also know that your 12 year old MacBook is obsolete. I still have my 2009 MacBook Pro but I don’t expect it to have much functionality with more modern devices.

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Answer 2

Dec 13, 2023 1:48 PM in response to LPC-HE

I had same problem, Apple support sent me a software up date for my Macbook Pro 10.12.6 and ios 16 .7 about last Aug. 2023. It worked. But now on ios 17 does not work.

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Answer 3

LPC-HE Author

Level 1

10 points

Jan 21, 2024 11:51 AM in response to muguy

Windows 7, where iOS 17 works perfectly, is from 2009!! and it is: Windows!!

How does iOS 17 not work in El Capitan from 2015!! this is: Apple!!!!?

That is nonsense with our loyalty to Apple.

I transferred the iTunes Folder to Windows and my synchronization works perfectly with Microsoft!!!!...

Will Apple work in partnership with Microsoft?.... If Steve Jobs were there, he surely wouldn't like this...

Apple must RESPECT the customer and be considerate of all the information that we have dependent on our Mac and iPhone EQUIPMENT - designed by them. I have hundreds of CDs that I paid for and they are digitized, in addition to iTunes purchases, ALL blocked by Apple. Any update must give priority to the content on these machines!!! (The same thing happened to me with Final Cut Pro! When I updated Mountain Lion for El Capitan, I can never continue working on the movies I was creating! TOTAL disrespect... If I need to work on or open a file created in Word with Window XP (2001), I can do it perfectly with Windows 10!!!, the Document is the IMPORTANT thing!!).

What is this expensive chipset for? To update a system or to serve and "improve" our daily lives?

Gentlemen of Apple, the REAL VALUES are wrong in your updates.

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iTunes 12.8.2.3 does not recognize iOS 16.7.1 on iPhone 14 Pro

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