Refund or exchange audiobook purchase

I meant to purchase an audiobook but click on the digital book instead. Is it possible to get a refund for the digital book or exchange for the audiobook book and pay the extra fee?

Earlier iPhone models

Posted on Nov 19, 2023 7:09 PM

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Question marked as Top-ranking reply

Posted on Nov 19, 2023 7:25 PM

sherman183 Said:

"Refund or exchange audiobook purchase: I meant to purchase an audiobook but click on the digital book instead. Is it possible to get a refund for the digital book or exchange for the audiobook book and pay the extra fee?"

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Getting to Correct Item:

To get the correct item, you'd need to request a refund. Then, make the purchase, before or after receiving the refund.


Making a Request for the Refund: Request a Refund for Apps or Content that you Bought from Apple - Apple Support. IF an option, it will go through. It might take up to 30 days to get the credit. So, if approved, you'll have to keep an eye on the return process: Check the Status of your Refund Request - Apple Support,

1 reply
Question marked as Top-ranking reply

Nov 19, 2023 7:25 PM in response to sherman183

sherman183 Said:

"Refund or exchange audiobook purchase: I meant to purchase an audiobook but click on the digital book instead. Is it possible to get a refund for the digital book or exchange for the audiobook book and pay the extra fee?"

-------


Getting to Correct Item:

To get the correct item, you'd need to request a refund. Then, make the purchase, before or after receiving the refund.


Making a Request for the Refund: Request a Refund for Apps or Content that you Bought from Apple - Apple Support. IF an option, it will go through. It might take up to 30 days to get the credit. So, if approved, you'll have to keep an eye on the return process: Check the Status of your Refund Request - Apple Support,

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Refund or exchange audiobook purchase

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