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How to update 15.8 version for ipad air 2?

I cant update the ios 15version for ipad air 2. Its keep loading and stop.

iPad Air 2, iPadOS 14

Posted on Nov 19, 2023 7:35 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2024 5:13 PM

How to update 15.8 version to 16.2

12 replies

Nov 19, 2023 10:02 PM in response to Meii245

Your year and model iPad maybe far too old.


IF you have an iOS 12, iPadOS 15.7.8 x or iPadOS 16.7.2 x or later, compatible iPad, that iPad year and model is, probably, waaaay too far behind in iOS/iPadOS upgrades/updates.

If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina, or later macOS, installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that iPad model, using the iTunes Software Update feature, to its current, maximum OS of iOS 12.5.7/iPadOS 15.7.5/iPadOS 16.5, depending on your year and model of iPad.


A 2013 iPad Air 1st gen, iPad Mini 2nd gen and 2014 iPad Mini 3 can ONLY be updated to iOS 12.5.7.

A 2014 iPad Air 2 and a 2015 iPad Mini 4 can ONLY be upgraded to iPadOS 15.7.8

iPad models from 2015 can be upgraded to the latest iPadOS 16.7.2

Any iPad from 2017 and later/newer can be upgraded to the latest version of iPadOS 17, except the 2017 5th gen iPad, which CAN ONLY be upgraded/updated to the latest iPadOS 16.7.


Make sure your iPad is, at least, charged to 50% or greater to attempt this.


Also, make sure your iPad has, at least, between 6-8 GBs of free internal data storage space for downloading and installing a major iOS/iPadOS upgrade.


Make sure your desktop/laptop computer has plenty of internal drive storage space, also.


Also, make sure to do a backup of your iPad's data, prior to upgrading/updating.

Backup to Apple iCloud and/or a full Mac or Windows PC using the same iTunes app OR, if a newer Mac running macOS Catalina, or later, making a backup using the macOS Finder app.

Tap the link below.


How to back up your iPhone, iPad, and iPod touch - Apple Support


If NO access to a Mac or Windows computer, you will have to seek help from a good friend or family member, with a full Mac or Windows PC, to help you out


OR


Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad upgraded/updated to its latest iPadOS 15 version.

OR, alternatively, use the “Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location.

Apple Store employees will be glad to help/assist you.



Best of Luck to You!


Nov 20, 2023 7:27 AM in response to Meii245

An iPad Air2, if you have one, is capable of update to iPadOS 15.8. The Air2 does not support iPadOS 16.x or later.


If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances (such as being too far behind the current version) you may need to use a computer to perform the update*. To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


(*) If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple



If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.


Aug 4, 2024 4:29 PM in response to musbah96

musbah96 wrote:

my software updated 12.5.7 only


With iOS 12.5.7 installed, you have one of three iPad models - these being the first generation iPad Air, iPad mini2 and mini3.


Apple ended major update support for these models of iPad in September 2019 - although they have since received occasional “point” security updates, the most recent being released January 2023. These devices cannot be updated to iPadOS 13 or any later major versions of iPadOS - as the internal hardware does not meet the minimum technical requirements (CPU capabilities and available RAM) for newer versions of iOS/iPadOS.


Whilst some App titles remain available for your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS 17.



For information, here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)


64-bit devices

iPad Air1*, iPad mini2 and iPad mini3* - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.8.3

iPad5, iPad Pro (9.7"/12.9" first generation) - iPadOS 16.7.9

(*) obsolete


Newer models are all able to be updated to the current version - iPadOS 17.6

  • iPad Pro 13" (M4)
  • iPad Pro 12.9" (2nd generation and later)
  • iPad Pro 11" (1st generation and later + M4)
  • iPad Pro 10.5"
  • iPad Air (3rd generation and later + M2)
  • iPad (6th generation and later)
  • iPad mini (5th generation and later)


How to update 15.8 version for ipad air 2?

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