Deauthorising devices that are shaded out under "Authorised Devices^

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Level 1

28 points

Deauthorising devices that are shaded out under "Authorised Devices^

Hello,

We have three Computers and five iPads & phones associated with my Apple ID. Strangely, two of our oldest devices (An iPhone SE & an iPad Air 2) show twice in the list, with the "oldest" association date greyed out. This of course means that we are up to the limit of ten devices total although we only have in total eight devices.

On the main Accounts page it gives the option to Deauthorise all associated Computers, but it does not mention Devices. Would this also deauthorise the iPads & Phones so we could regain these two slots, or would deauthorising these specific devices do that?

Extra question - our Apple TV does not show on that list; is this normal?

Thanks in advance for any advice anyone can give!

Mac mini, macOS 13.6

Posted on Nov 19, 2023 10:36 PM

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Answer 1

turingtest2

Level 10

278,055 points

Nov 20, 2023 1:23 PM in response to Peachtree55

If you have an association that you cannot remove, and doesn't appear to be part of a 90-day association limit, then reach out to Official Apple Support for assistance. Some devices may appear more than once in the list of places where you are signed in for example if you have signed in with multiple browsers.

tt2

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Answer 2

Nov 20, 2023 1:11 AM in response to Peachtree55

Hi,

See Authorization vs. association - Apple Community

Jim

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Answer 3

Peachtree55 Author

Level 1

28 points

Nov 20, 2023 1:19 AM in response to Jimzgoldfinch

Thank you Jim,

That answered my question about the Apple TV, & was interesting about the defifference between Authorisations & Associations, but it did not help regarding these duplicated entries, unfortunately

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Answer 4

Peachtree55 Author

Level 1

28 points

Nov 21, 2023 1:11 AM in response to turingtest2

Thank you for the answer. I took the plunge this morning, & deleted the "newest" instances of the two devices, & they have remained signed in & iTunes is still working on both. If there is a need to sign out & sign back in on either & a second instance occours, I will as you suggested contact Apple Support.

Thanks again to both of you for your replies & help :-)

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Answer 5

turingtest2

Level 10

278,055 points

Nov 21, 2023 3:50 AM in response to Peachtree55

You're welcome. 🙂

tt2

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Deauthorising devices that are shaded out under "Authorised Devices^

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