Contact Photos disappeared after update 17.1.1

You can do better apple. Pls change it back. It’s really horrible.

Same, most of my contacts had a thoughtfully chosen image and now it’s just a gray ugliness. Apple please change this back.

Updating iOS on your iPhone should typically not alter the fundamental functionality of the device. It's possible that there were underlying issues before this update, which you might not have been aware of previously or might not have noticed.

In general, iOS updates are designed to enhance the user experience, improve security, and fix bugs, rather than introducing major disruptions to core features. The reported issue of the screen flickering and displaying a white screen after an update is likely caused by factors that are not explicitly mentioned in your post.

iOS updates primarily focus on improving system performance, introducing new features, fixing bugs, and enhancing security. They are designed to preserve your personal data, settings, and information intact.

During an iOS update, your device's operating system is upgraded, but your personal data, such as contacts, photos, messages, and other information, should remain unchanged. However, it's always a good practice to perform a backup of your device before any major update to ensure that your data is safely stored.

It's important to note that while an iOS update itself should not alter personal details, it's possible that certain features or settings may be adjusted or improved with the update. In such cases, you may need to review and adjust specific settings to match your preferences after the update.

Always make sure to read and understand the update details provided by Apple before proceeding with an iOS update, and follow best practices such as backing up your device to minimize any potential risks or complications.

See what each update does: About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...

That’s a workaround. I guess it works when you don’t need to update 100+ contacts.

It’d be nice if I could get a link, at least, to the “previously” used image/photo.

Overall, this update gets a 1 out of 5. Don’t mess with my settings.

Just installed update 17.1.2. Same issues remain: no contact info visible (blank page), no link between contacts and phone numbers. Crashes. Never know who’s calling. Cannot add new contacts … Really annoying. Especially since Apple support cannot help or does not even know what’s wrong.

One would THINK that would work, but alas….My friend’s photo is there when I open her contact, but her photo is not there in the Messages bubble. It’s only her initials. And she is the only contact this happened to.

I LOATHE this update! Not only did some of my contacts photos disappear, but my existing photos were erased and replaced with different photos I’ve never seen, presumably ones the person has chosen for themselves because some are cartoon-like caricatures. WHAT?! I want MY photos back, for example the first one I ever took of my husband, not the current one; or the happy 8-year-old kid one of my son, not the goth sad dark one he chose. YOU’VE TAKEN MY MEMORIES WITHOUT MY PERMISSION APPLE! And I hate you for it.

That’s right! Apple has stolen our memories WITHOUT OUR PERMISSION! Seriously, between making the HUGE MISTAKE of buying a MacBook Pro last year and this F’n update I’ll not be upgrading to another iPhone next year! I refuse to update my iPad Pro!

I think we can all be satisfied that Apple did not intentionally do anything with your contact images, I have only one that repeatedly disappears for some reason and I can guarantee you there will be people who have had no issues. For those people that are complaining the loudest can I presume you have failed to back up your devices, this is a time when the value of doing so becomes obvious.

Your condescension is offensive as is your implication. I have had my iPhones on automatic back-up from day one in 2009. One thing is to be an Apple Loyalist, another is to be blind to the possibility that the company may have F’d up - as ALL do at some point, though Apple does have a track record of ******* off device owners with their updates. I shouldn’t have used the word stolen, I should have said LOST. My advice to you is change your response tone or simply **** Off!

Ridiculous, pedantic answer.

GIVE ME BACK MY PHOTOS FOR THE DOZENS OF CONTACTS YOU STRIPPED AWAY.

I don't have time for you dissertation response and I don't have time to re-insert photo by photo.

BTW, I already spent hours with Apple Care on this. The photos that I re-inserted are GONE AGAIN.

WHY WHY WHY MUST WE HAVE TO RESORT TO CONVOLUTED MACHINATIONS TO RESTORE IMAGES WE DID NOT, EVEN ACCIDENTALLY, REMOVE??? AND THAT WE WOULD NEVER HAVE KNOWN TO DO UNLESS SOMEONE LIKE SravanKrA HAD POSTED ABOUT. ****, even AppleCare+ customer and tech reps can't help with this one (not that they can help with many of these f'n update fiascos!). APPLE HAS SCREWED THE O}POOCH ON THIS ONE AND I HOPE NONE OF US FORGET IT WHEN IT'S TIME TO UPDATE THEIR DEVICES. IF I COULD AFFORD IT RIGHT NOW, I'D TAKE MY IPHONE PRO MAX, IPAD PRO, AND MACKBOOK PRO AND BURN THEM!

I agree. Do the developers not use apple phones? A full picture is a no brainer. An upgrade might be a small picture and the addition of a the full screen (I am trying to helpful; it is probably two lines of HTML CODE).

more complaints to follow but it looks like the community is on it.

Wrong!!! When I changed a contact photo (that I love) to the poster mode - the circle photo of it for texts and contact lists disappeared and changed to just the gray circle with initials. That's just BS. Should be BOTH!!

Apple and the rest of the world speak two different languages. To us mere mortals, "update" means better facilities without losing other stuff on the way. Apple seem bent on frustrating customers whenever they come up with "updates". Why do you guys try to fix a thing that ain't broke? What is the next update going to pack, change my passwords perhaps?! Shame on you!