Contact Photos disappeared after update 17.1.1

After the latest IOS update, People calling me have no photo. How do I get them back please? The photo is in the little round circle, but not a full screen when they are calling?


Thank you

Posted on Nov 20, 2023 2:46 AM

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Question marked as Top-ranking reply

Posted on Nov 20, 2023 7:04 PM

I had a call with Apple Support. You have to go into each contact and customise each one with a photo .


They will not be changing anything back. That is a direct result of the update . It is so you can port the contact across to another apple user when you want to share the details .


MADNESS!!


but thank you for your reply



57 replies

Apr 29, 2024 12:45 AM in response to lukee83

I’ve done as you have suggested but there is no up/down arrow to the right on my contacts. If I click on the contact photo photo & poster bar it takes me to a page showing the photo I already have for my contact with a sweep left option to create another but I do not want to change the contact photo/poster.

Apple really need to sort this issue out. It’s annoying when your busy to not be able to easily see who’s calling you, as whilst their name appears on screen, if it’s something not short like Mum etc, it moves across the screen from right to left, disappears then starts again. I mean, for a start we read left to right and it would be easier if Apple can’t give us an easy fix for this problem, they should at least make it so the callers name remains static on the screen.

I would never have updated if Apple had fully explained the implications of it.

May 25, 2024 4:59 PM in response to debrafromhornchurch

I have had photos that I selected for certain loved ones attached to their profile so that is what I see when they call. Some of these are older pictures that are no longer saved on my iPhone and would be very difficult to try to find if I can even locate. I’m very upset. The pictures are now missing and it seems the system has taken upon itself to decide what will or will not show up under someone in my contact list. This is very invasive. I want to know how to restore those pictures. They have been on there for years until they were suddenly gone. Apple, seriously, where do you all get off deciding for me what shows up for my contacts??? The least you could’ve done is given me the option to say yes use this new picture/poster or no keep the old one. WTH?!

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Contact Photos disappeared after update 17.1.1

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