i happened to drop my iphone xsmax now whenever i connect my phone to the charger it keeps on showing an apple logo and it vanish after a few seconds and it keeps on going in a loop
and one more thing i want to mention is as soon as i disconnect the charger it immediately balcks out and
it is not even showing something when i connect it to my laptop
what could be the possible error in my phone
iPhone XS Max, iOS 16
It could be a digitizer (or other internal component) failure, perhaps due to the device being dropped, but we, just users like you, cannot diagnose that kind of issue remotely, sorry.
Check also your device's battery maximum capacity (if it is close to 83-80% have it replaced).
In order to investigate more deeply, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
It could be a digitizer (or other internal component) failure, perhaps due to the device being dropped, but we, just users like you, cannot diagnose that kind of issue remotely, sorry.
Check also your device's battery maximum capacity (if it is close to 83-80% have it replaced).
In order to investigate more deeply, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
iphone showing an apple log and blacking out
