My new iPhone 11 keeps displaying the Apple logo and won't switch on


Hi, when I plug my new iPhone 11 in the wall cube charger, the apple sign appears for a few seconds then goes off and keeps repeating this (for hours now). The phone will not connect to the computer and does not go any further than the logo flashing can anyone help me with this please ???? Even when I press the side button to start, it is not starting.



[Re-Titled by Moderator]

iPhone 6s, iOS 15

Posted on Jan 1, 2025 12:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2025 7:07 AM

Review: If your iPhone won't turn on or is frozen - Apple Support


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, read this support article for how to resolve this --> --> If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

It has you:

- Check your software

- Check your hardware


Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - Apple Support


If they do not work then follow the advice at the end of the documents about contacting Apple.



5 replies
Question marked as Top-ranking reply

Jan 1, 2025 7:07 AM in response to radwa273

Review: If your iPhone won't turn on or is frozen - Apple Support


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, read this support article for how to resolve this --> --> If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

It has you:

- Check your software

- Check your hardware


Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - Apple Support


If they do not work then follow the advice at the end of the documents about contacting Apple.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My new iPhone 11 keeps displaying the Apple logo and won't switch on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.