exclaimation point in cloud storage follow up

I have a similar issue as described in the initial question. I use a .pst file for outlook archiving. 5G file. The file seems to load correctly into Outlook for MAC. But I have an exclamaition point inside a cloud icon next to the .pst file name that does not clear. When I go into my iCloud Drive via the web page, everything looks ok on iCloud Drive on the web page. Any suggestions on clearing the exclamation point?

MacBook Pro (M2 Pro, 2023)

Posted on Nov 20, 2023 9:14 AM

Similar questions

iCloud Drive Access Not Working - Browser or iCloud for Windows Hi, I've seen a few of these posts but no resolution, and no comments lately, so asking for myself. This was working fine until 2 days ago when I noticed I had a queue of files waiting to sync on iCloud for Windows. I tried logging into icloud.com (which works fine) until I click Drive and I then get an error. Tried multiple PC's, browsers, and modes and get the same error each time. Error is: Drive has stopped responding An error has prevented this application from working properly. When I click details I get the following list (personal ID's redacted) APP NAME iclouddrive HOSTING APP NAME cloudos2 CLIENT TIME Mon May 22 2023 17:55:55 GMT+0100 (British Summer Time) (1684774555958) USER AGENT Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36 HOSTNAME www.icloud.com BUILD INFO 2315Project43__2315B21__en-us SESSION ID 09c47c7a-4ba2-4329-a0d2-9d28b38d2d75 ENVIRONMENT INFO PROD REPORTED ERROR TITLE Error: CW.Data.Store.getStoreIdForPrimaryKey: No primary key provided. REPORTED ERROR TYPE UNHANDLED_REJECTION LINE NUMBER 11 USER APPLE ID xxxxxx USER DSID xxxxxxx STACK Error: CW.Data.Store.getStoreIdForPrimaryKey: No primary key provided. at new i (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:246500) at Object.getStoreIdForPrimaryKey (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:895579) at n.loadData (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5784269) at df (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:1420062) at https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5722910 at Array.forEach (<anonymous>) at https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5722787 at ns (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:388007) at pl (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:407144) at t.unstable_runWithPriority (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:425458) at ki (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:349602) at hl (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:406901) at Qs (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:398419) at https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:349893 at t.unstable_runWithPriority (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:425458) at ki (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:349602) at ji (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:349838) at Fi (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:349773) at qs (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:395282) at ho (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:367004) at https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5720966 at c (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:151598) at Generator._invoke (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:151351) at Generator.next (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:151961) at oj (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5688976) at o (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5689180) ERROR CONTEXT undefined I have it logged, but has anyone got a direct fix for this? Based on my troubleshooting so far, it appears to be Windows authentication issue, as when I try from Safari, Chrome or Edge on my iPad or iPhone it works (but that uses inbuilt iOS auth even via a browser). Tried turning Access iCloud on the Web off on my account and back on again, didn't work, and Advanced Data Protection is turned off. Any ideas? Thanks
7014 11

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

exclaimation point in cloud storage follow up

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up