Cannot restore backup

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Level 1

4 points

Cannot restore backup

I am trying to upgrade from my iphone 13P to an iphone 15P. I have a good backup as of 1:48CST. The new iPhone15P will show: "Restore from iCloud" "Time remaining estimating..." and this will show for about 10-15 minutes with no progress on the progress bar. It will then error out. I have good cellular and wifi network.

iPhone 15 Pro

Posted on Nov 20, 2023 12:36 PM

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Answer 1

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100clicks

Level 4

1,233 points

Nov 20, 2023 12:46 PM in response to Bnatzilla

Did you try to restore the iphone connecting to a Mac or a PC/iTunes?

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Answer 2

Bnatzilla Author

Level 1

4 points

Nov 20, 2023 3:18 PM in response to 100clicks

This is helpful. Yes and that worked. It was strange because I validated both cellular and Wi-fi were connected. I guess some days we still need a hard wire. Thanks

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Answer 3

100clicks

Level 4

1,233 points

Nov 20, 2023 3:31 PM in response to Bnatzilla

I’m happy to hear that :)

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Cannot restore backup

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