You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a iPhone 6s that I wish to give away. My problem is this was my wife's phone and she and I shared the Apple ID and password. Now when I try to make changes on the 6s it changes my 14pro.
iMac 24″, macOS 14.1
GreyFox1944 wrote:
I gave it a try. The first thing I did was selected a contact and removed it manually. Unfortunately it removed it from my iPhone 14 Pro too. My issue is the two phones are now acting as one.
If you remove things manually, like you tried with the contact, the deletion will sync to your other devices.
If you follow my advice in my previous post and use the directions in What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support your old phone will be erased and that erasure will NOT sync with your other devices.
GreyFox1944 wrote:
I gave it a try. The first thing I did was selected a contact and removed it manually. Unfortunately it removed it from my iPhone 14 Pro too. My issue is the two phones are now acting as one.
If you remove things manually, like you tried with the contact, the deletion will sync to your other devices.
If you follow my advice in my previous post and use the directions in What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support your old phone will be erased and that erasure will NOT sync with your other devices.
GreyFox1944 wrote:
I think I need to go to an Apple Store and have someone there help me through this is if you all cannot help me.
Click on: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
Follow the steps there on your old phone. It will not erase or affect your new phone in any way.
If you use the follolwing procedure to erase the phone it will not affect any other devices or iCloud: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
I gave it a try. The first thing I did was selected a contact and removed it manually. Unfortunately it removed it from my iPhone 14 Pro too. My issue is the two phones are now acting as one.
I think I need to go to an Apple Store and have someone there help me through this is if you all cannot help me.
Thanks everyone, I was able to erase the phone. You are right follow the directions and it worked. At the beginning it was my errors that caused my issues. It is a straight forward process.
I wish to erase the contents of an iPhone with a joint Apple ID and password.
