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How to Unfreeze my messages on my MacBook Pro

My messages freezes the moment I open it, and it doesn't respond to anything except force quit, even that, after force quitting it it still doesn't work. How do I fix this

Posted on Nov 20, 2023 9:15 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2023 2:49 PM

If you haven't already, you might want to try:

With Messages Quit or closed: Restart your Mac, (Apple Menu > Restart) before re-opening Messages.

(Deletes temporary files, re=establishes connections etc., and often restores order to what's not working.)

___

Else check that your Mac OS software is updated to the newest compatible MacOS version possible:

Identify your MacBook Pro model - Apple Support lists the newest compatible Mac OS version for each model


If nothing above helps and you still need help:

See if Apple support's online article (link below) can help:

What to do: If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support


MacBook Pro Support website: (info. / support / contact options etc.) : MacBook Pro - Official Apple Support

Similar questions

3 replies
Question marked as Top-ranking reply

Nov 21, 2023 2:49 PM in response to risingstarsfloorball

If you haven't already, you might want to try:

With Messages Quit or closed: Restart your Mac, (Apple Menu > Restart) before re-opening Messages.

(Deletes temporary files, re=establishes connections etc., and often restores order to what's not working.)

___

Else check that your Mac OS software is updated to the newest compatible MacOS version possible:

Identify your MacBook Pro model - Apple Support lists the newest compatible Mac OS version for each model


If nothing above helps and you still need help:

See if Apple support's online article (link below) can help:

What to do: If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support


MacBook Pro Support website: (info. / support / contact options etc.) : MacBook Pro - Official Apple Support

How to Unfreeze my messages on my MacBook Pro

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