How to Unfreeze my messages on my MacBook Pro

My messages freezes the moment I open it, and it doesn't respond to anything except force quit, even that, after force quitting it it still doesn't work. How do I fix this

Posted on Nov 20, 2023 9:15 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2023 2:49 PM

If you haven't already, you might want to try:

With Messages Quit or closed: Restart your Mac, (Apple Menu > Restart) before re-opening Messages.

(Deletes temporary files, re=establishes connections etc., and often restores order to what's not working.)

___

Else check that your Mac OS software is updated to the newest compatible MacOS version possible:

Identify your MacBook Pro model - Apple Support lists the newest compatible Mac OS version for each model


If nothing above helps and you still need help:

See if Apple support's online article (link below) can help:

What to do: If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support


MacBook Pro Support website: (info. / support / contact options etc.) : MacBook Pro - Official Apple Support

Similar questions

3 replies
Question marked as Top-ranking reply

Nov 21, 2023 2:49 PM in response to risingstarsfloorball

If you haven't already, you might want to try:

With Messages Quit or closed: Restart your Mac, (Apple Menu > Restart) before re-opening Messages.

(Deletes temporary files, re=establishes connections etc., and often restores order to what's not working.)

___

Else check that your Mac OS software is updated to the newest compatible MacOS version possible:

Identify your MacBook Pro model - Apple Support lists the newest compatible Mac OS version for each model


If nothing above helps and you still need help:

See if Apple support's online article (link below) can help:

What to do: If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support


MacBook Pro Support website: (info. / support / contact options etc.) : MacBook Pro - Official Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to Unfreeze my messages on my MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.