User profile for user: kathiron007
kathiron007 Author
User level: Level 1
6 points

Black screen with green line at notch issue

iPhone 13,

Before a week,While using the Instagram the phone screen start flickering and I closed all backgrounds apps and it back to normal some later the black screen issue appired with the green line at the notch and I contacted iplanet after a few days they told me to change the display but I am using the phone by using Siri assistive and i will hear notification sounds and vibration and haptics .I will definitely told it is not a hardware problem. And this problem appired after updating to iOS 17.1


iPhone 13

Posted on Nov 21, 2023 12:35 AM

Reply

Similar questions

7 replies
User profile for user: Ingo2711
Ingo2711
User level: Level 10
80,307 points

Nov 21, 2023 12:52 AM in response to kathiron007

You should get the iPhone diagnosed by visiting an Authorized Apple Service Provider and they can also replace the display, if necessary.

Apple - Find Locations


Did you already force restart the iPhone?

Force restart iPhone - Apple Support


If your display is still responsible, try to set it back to factory settings on your computer, without using the latest backup.

Set it up as a new device and test the display. If the green line is still there, you will have to get the phone serviced.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Black screen with green line at notch issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up