How to create a new contact from a received text in Messages

If you use zoom and also have enlarged texts you will not see the "create a contact"

Apple has eliminated the "create new contact" feature from Text Messaging.

I click the text sender's phone number, then hit "info" and then there's a menu of options that includes "message, call, facetime, mail and pay" but no option to "create new contact."

Rebooting the phone does NOT fix this.

I can't imagine this was intentional. Had to be an oversight. But Apple is supposed to be a premium product -- it certainly charges premium prices. Apple should be more thoughtful with their updates. Mistakes like this are just sloppy.

It is not working AT ALL on my 13 Pro Max. When you press the number and hit info, there is NO choice to create a new contact. That function left after the newest update. It’s a glitch on Apple’s end but they need to fix it. The 17.2.1 has been HORRIBLE. Many, many things don’t work now. I have to do a forced reset at least 4 times a day.

Yes, KEEP SCROLLING!! Sometimes it is quick, sometimes it takes a long time, but it’s there. Maybe close the App and open back up and try again.

Adding contact from inbound text. It used to be avail and I bought new phone (15 Pro Max), upgraded software (17.2.1), restarted system. I can no longer add contact by clicking "info". To option to add new contact does not exist. I've seen complaints about this on Google and in chats. I chatted with someone in Apple and he told me I should give Apple feedback. I can see I am not the only one. Does anyone have a way to make it work?

These are all the options I see within info when I receive a text from someone new. I went through help docs and found lots of information about creating contacts but referencing the "contacts app" and not from within imessage.

scwil wrote:

Will that not delete all the information on my phone?

Settings>General>Transfer or Reset iPhone>Reset>Reset All Settings will not delete all the information on your phone. It will delete things like the ringtones you've selected, the wallpaper you've selected, basically anything you change in Settings.

I guess it does not do much to express frustration. Does Apple support look at any of this? The result of my call with Apple was "oh, I will share your feedback" which does not help. I am losing the value gained from adding new business contacts daily. I choose not to reset and lose what I've built (others have commented on having to reset fonts and other variables). How does one go up the food chain for a fix? There have to be thousands of people in a similar position.

scwil wrote:

I guess it does not do much to express frustration. Does Apple support look at any of this?

No, Apple does not read here in this user-to-user forum for feedback or suggestions. You can, however, let Apple know your thoughts here:

Product Feedback - Apple

I would note that this seems to be a problem not many people are having so, it seems unlikely that it's an actual bug in iOS 17. I'm not saying you don't have a problem but the fix is unlikely to be an update in the iOS. I created an contact from a text message on Friday the same way I've done it for years. I had no problems. I'm sorry I don't know what the answer to your situation is as it sounds frustrating. I would suggest that you restore your phone to factory settings and test. Unfortunately, troubleshooting can be a long and frustrating process.

I’ve had the same issue as many of you. Unfortunately, initially, after the update, I could create a new contact after scrolling for a very long time. However, after doing it once or twice I can no longer create a contact this way and it is very very very time-consuming and frustrating.

It looks to me like more than a few people are having this issue. I've been following this and similar messages since I updated IOS in November and as of today, I am rarely able to create a new contact from an inbound text. It is not a spacing issue - I have scrolled for what would be several pages in iPhone - and there are no new updates available to me.

I appreciate the suggestion of a restart, but that did not work for me. Still have the same issue. A new text message came in and the info button is grayed out.

Sorry, the info button works, but does not give the option to “create new contact”

Apple has totally screwed up the feature of adding a contact from and unknown number on messaging. I’m now forced to write down the number, and do it manually through contacts.

Forced restart did not bring this feature back for me. Ugh.