How can I manage two toner screen?
My Mac has two colors on the screen. I didn't know how it came but now It's getting darker. Can anyone help me to know exactly what's wrong with the screen?
MacBook Air 13″, macOS 14.1
My Mac has two colors on the screen. I didn't know how it came but now It's getting darker. Can anyone help me to know exactly what's wrong with the screen?
MacBook Air 13″, macOS 14.1
Hi, neeru1820, I will try to help you…
1) see if you can run Apple Diagnostics, to hopefully rule out a hardware problem.. see this link :
Use Apple Diagnostics to test your Mac - Apple Support (CA)
2) see if the problem goes away in Safe Mode ( single user mode) .. to
get to that, restart/reboot your MacBook Air, and hold down the “shift” key on your keyboard.., be patient as it’s doing some tests in the background. When you see the words “safe mode” on your screen/monitor, let go of the “shift” key… see link :
Start up your Mac in safe mode - Apple Support (CA)
If you started up in Safe Mode and the problem went away, then it was probably software, but if you started up in safe mode and the problem is still there, then it’s probably hardware… Rut-Roh !! … IF you already have AppleCare+ on your MacBook AIR and it hasn’t expired, fingers crossed, right ?? , then your warranty goes up to 3 years… otherwise, find an AASP ( Apple Authorized Service Provider) or Mac Store with Genius Bar.., the first one you can find under Apple’s web site under “Mac Repair” ; and contact/call either one, make an appointment with either one, and take it in for evaluation, and to
see what they have to say…
good luck to you
John B
Hi, neeru1820, I will try to help you…
1) see if you can run Apple Diagnostics, to hopefully rule out a hardware problem.. see this link :
Use Apple Diagnostics to test your Mac - Apple Support (CA)
2) see if the problem goes away in Safe Mode ( single user mode) .. to
get to that, restart/reboot your MacBook Air, and hold down the “shift” key on your keyboard.., be patient as it’s doing some tests in the background. When you see the words “safe mode” on your screen/monitor, let go of the “shift” key… see link :
Start up your Mac in safe mode - Apple Support (CA)
If you started up in Safe Mode and the problem went away, then it was probably software, but if you started up in safe mode and the problem is still there, then it’s probably hardware… Rut-Roh !! … IF you already have AppleCare+ on your MacBook AIR and it hasn’t expired, fingers crossed, right ?? , then your warranty goes up to 3 years… otherwise, find an AASP ( Apple Authorized Service Provider) or Mac Store with Genius Bar.., the first one you can find under Apple’s web site under “Mac Repair” ; and contact/call either one, make an appointment with either one, and take it in for evaluation, and to
see what they have to say…
good luck to you
John B
How can I manage two toner screen?