After IOS 17.1.1 update i can no longer connect my Widex hearing aids to my iPhone or iPad

Try and ‘forget’ from all your devices. Power down the hearing device. on ios device, you can forget the hearing device, try and reset network settings… then power down the device for at least one minute.. now go and put the hearing device in pair mode while you power on the ios device, and pair the hearing device like its new again… hopefully that does the trick. If not, I’d say try the latest software update ands see how that helps.

howto’s:

Bluetooth:

settings/Bluetooth

pick the listed hearing device, choose forget.

reset networks:

Settings/general/transfer or reset phone/ reset/ reset network settings…

power off phone:

settings/general/shutdown

Hope this helps

I’d been having this issue and the fix for me was to forget device, turn hearing aid on and off, then pair again. It kept circling so while it was trying to pair, I shut down the phone for 10 seconds and when I rebooted, the hearing aid was connected.

Hope this helps!

I had this problem, tried the usual tricks and nothing seemed to bring up the devices let alone the pairing option. Then I shut of my ipad and the Moment 220 was recognized but only the left until I turned the right on & off. It then listed both as detected but not paired. Tapping on the > opened a small menu that quickly went back to the pairing screen. I did notice a bluetooth allow/not allow popup menu that quickly closed (~ 1 sec!) . Before I could do anything the pairing wheel returned. It took several reset tries but I finally hit allow as soon as the popup came up and everything connected. Weird but it worked.

I have the same issue. Since 17.1.1 update, my iPhone connects to my Phillips HearLink hearing aids only for phone calls. I can no longer get podcasts or music or any other use. Clearly this is a problem created by Apple with their latest update.

Interesting, I encountered problems with having two iphones. I found turning off the Bluetooth I wasn't using helped me.

Maybe try this.

Leave Bluetooth off on Device B

Use Device A until you want to switch to B.

Turn off device A Bluetooth.

Switch on Device B Bluetooth.

Same in reverse.

Does that work?

Or a second hand iPhone, but stop it from updating.

My iPhone is connected to my hearing aid for telephone calls but nothing else, can’t listen to videos, music, Netflix etc, please help!

already disconnected my hearing aid and paired it again - no luck

To make it even worse, the speaker on my iPhone cuts off a podcast as if I were listening on my hearing aids and I'm not able to listen to the podcast even on the speaker. How do we get Apple to fix this? This is a major pain.

All of the above applies to my Ponto 5 bone anchored hearing aids. Can't connect them, their I can't control them. I've become deafer as a result because I can't turn my hearing aids up. The only short term solution I can think of is to buy a second hand Android phone while this problem gets fixed.

I have the same with my Sigmas aids . The show they are paired but only work with my phone . When I try to use them for iTunes or films , they show in my device list but will not let me join . try Frustrating

My hearing aid presets disappeared when IOS 17.1.1 installed. Now i cannot locate the background noise filer, or the TV hearing setting.

Same thing! I cannot connect at all with my Widex hearing aids ! please Apple fix this!

I have the iPhone 14 which I just updated to 17.1.2

Thank you NetDohc, that's done the trick. I'm back up and running.

I didn't reset the network myself, but others may need to.

Thank you 😊