iPad is stuck in recovery mode
My iPad went into recovery mode, and I can’t exit it. When I connect my iPad to my computer, it doesn't recognize my iPad. I don’t know what to do. Does anyone know how to fix this?
iPad Air (4th generation)
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My iPad went into recovery mode, and I can’t exit it. When I connect my iPad to my computer, it doesn't recognize my iPad. I don’t know what to do. Does anyone know how to fix this?
iPad Air (4th generation)
Presumably your iPad indicates that it must be restored:
If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support
These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:
Restore your iPhone, iPad or iPod touch from a backup – Apple Support
Restore your iPhone, iPad or iPod to factory settings – Apple Support
Restore all content to iPad from a backup - Apple Support
You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
If your iPad is not recognised by your computer, or fails to restore, try using a different USB port. Many reports seen here suggest that where the process fails when using the host computer’s USB-C port, instead using a Type-A USB port will allow the restore process to complete. Otherwise, this support page may help with troubleshooting connection issues:
If your computer doesn't recognize your iPhone or iPad - Apple Support
Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.
Presumably your iPad indicates that it must be restored:
If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support
These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:
Restore your iPhone, iPad or iPod touch from a backup – Apple Support
Restore your iPhone, iPad or iPod to factory settings – Apple Support
Restore all content to iPad from a backup - Apple Support
You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
If your iPad is not recognised by your computer, or fails to restore, try using a different USB port. Many reports seen here suggest that where the process fails when using the host computer’s USB-C port, instead using a Type-A USB port will allow the restore process to complete. Otherwise, this support page may help with troubleshooting connection issues:
If your computer doesn't recognize your iPhone or iPad - Apple Support
Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.
iPad is stuck in recovery mode