Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

10 points

pairing Samsung tv remote to Apple TV box

Until yesterday my Samsung smart remote could operate the Apple TV box but now it’s just stopped working. It won’t even pair, it’s like it’s not receiving the infrared although the remote works fine controlling the tv.

Ive unplugged, waited and reconnected - no change.

I’ve toggled the different settings as mentioned on forums, nothing. Nothing at all is working.

To recap, the tv remote works fine with the tv and the Apple Remote works fine within the Apple TV setting.

Going out of my mind because I cannot for the life of me work out why it’s stopped working or how to fix it.

Any help would be appreciated. Thank you

Posted on Nov 22, 2023 10:26 AM

Top-ranking reply

lesaseibert

Level 1

10 points

Posted on Mar 17, 2024 6:45 AM

***SOLVED***

I found a resolution for this issue. Apparently the device can unregister itself without notice and needs to be re-registered. Here is a link to the Samsung page where you find instructions on how to re-register the remote. Once I did this, my remote worked with the Apple TV again. Finally. Hope this helps those having issues with using a Samsung remote with your Apple TV.

https://www.samsung.com/us/support/answer/ANS00089902/

View in context

pairing Samsung tv remote to Apple TV box

Similar questions