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snolind ddd Author

Level 1

11 points

Remove a shipping address from Apple Pay

When I use Apple Pay for a purchase online, the default shipping address is my old office (where I no longer work)

I can click on it and change to my home address before approving Apple Pay. But happened twice now, even though I see home address when I click pay, online store still gets my old office address from Apple???

I’ve done troubleshooting suggested here;

-removed address from contact card.

-verified that only home address is present under Payment & Shipping in settings.

-verified only home address is present on appleid.apple.com.

as it is right now, I can’t find my old work address listed anywhere on my phone or on apples various websites.

but still, every time I use Apple Pay for online purchase, the default address that pops up is that old work address.

Any ideas?

iPhone 13 mini, iOS 17

Posted on Nov 22, 2023 2:29 PM

Top-ranking reply

-I_I-

Level 1

15 points

Posted on Jan 10, 2024 12:23 PM

I found a way: I went to a site that accepted applepay. I chose an item to purchase and went to checkout using ApplePay. On the payment screen that comes up allowing to select a shipping address, selected the double arrows to change shipping address. Then selected "Edit Shipping Address". This showed me a list of all the addresses available. I selected an old addresses I wanted to remove, then clicked on the "-" at the bottom of the list. Then clicked "Done". I then clicked cancel because I didn't want to actually purchase anything at that time.

This removed the old addresses from showing up in "Wallet & Apple Pay" in System Settings. Hope this info is useful to someone!

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31 replies

FoxFifth

Level 10

472,845 points

Nov 22, 2023 2:59 PM in response to snolind ddd

You didn't say exactly where you checked, so you may have already done this but you should be able to go (on an iPhone) to Settings > Wallet & Apple Pay and scroll dow to Shipping Address in the Transactions Defaults section and tap Edit at the top of that screen to add or delete default addresses.

ceendat

Level 1

8 points

May 6, 2024 5:16 PM in response to snolind ddd

None of the suggestions worked for me either. I just put my address in twice just in case the other is selected. I deleted an old card so maybe it will disappear in some time as the other person suggested

Sep 4, 2024 8:41 PM in response to snolind ddd

Had the same problem, old address in Apple ID was triggering an alert with a MasterCard when added to Apple Wallet, requiring a call to the bank instead of a simple text / email verification.

Found a solution: go to Apple

Maps app -> click on “Favorites” -> Find “Home” or “Work” -> click on the small encircled “i” (information) -> it brings a new screen tilted “Details” -> on that screen click on “Contact Card” -> “Contact Card” comes up, click on “Edit” at the top right corner - and voila, you can remove and edit addresses and other information.

Later saw that you can go to Apple “Contacts” app, and at the top it will present “My Card” - which you can click and then click “Edit” at the top right, to obtain the same results.

Hope it helps others, like this thread helped me get on the path to finding the solution. Thanks.

Jeff Donald

Level 7

30,149 points

Jan 9, 2024 5:09 AM in response to K F3

Please review the Apple Support article I linked below.

Change AutoFill settings in Safari on Mac - Apple Support

Jeff Donald

Level 7

30,149 points

Jan 7, 2024 1:22 PM in response to Ksla1111

What device and iOS are you using?

Jeff Donald

Level 7

30,149 points

Jan 9, 2024 11:18 AM in response to K F3

How many cards do you have in your Apple Wallet app?

K F3

Level 1

19 points

Jan 10, 2024 12:32 PM in response to -I_I-

That actually worked!! Thank you so much!

Jeff Donald

Level 7

30,149 points

Jan 17, 2024 11:37 AM in response to Dominic Ramsey

Sometimes syncing can take a day or two. Not sure if that’s your issue, but worth waiting a day or two.

Jeff Donald

Level 7

30,149 points

Jan 17, 2024 11:46 AM in response to Dominic Ramsey

You haven’t read the comments/posts above where multiple members have resolved the issue.

Jan 17, 2024 11:54 AM in response to Jeff Donald

I saw that someone found a kludge that worked for them, yes. But that doesn't change the fact that MacOS is bugged, not letting you remove old addresses.