azimovna Said:
"Good afternoon!: Need help restoring photos and videos! The photos were added to a new personal album, after which, after a while, they automatically disappeared. It was also not possible to find them in iCloud. There have been a lot of photos since 2020, after all a memory Please help me restore"
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Thank you for the followup reply.
Troubleshooting Lost Photos and Videos:
Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way it is :(
Five Things to Try:
A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support
B. Check "Recently Deleted":
For iOS16 and later, you can tap "Recently Deleted", and see if they are shown there.
C. Check iCloud, Directly:
For Photos: Go here, and see if they reside in iCloud: https://www.icloud.com/photos
D. Restore your iPhone from a Backup:
Have any backups of this iPhone prior to this occurrence? If so, restore your iPhone from one that has these photos (the most recent backup, ideally). If not, then take this as a learning experience, knowing to always back up your device for recovery purposes. Important: Back up you iPhone prior to performing this restoration, should anything go wrong from here on out.
E. Where Else to Check:
- PC
- PDA
- eMail
- Mac Device
- Cloud Storage
- Android Phone
- USB Flash Drive
- External Hard drive
- Secure Digital Card
- Compact Flash Card