Apple keeps asking about an old email and password. That email is gone. How do I sign in on Apple or download apps

When I’m downloading ATt app, I can’t get in. They are asking for a past email,phone number and asked for the unknown password

iPad mini 5, iPadOS 17

Posted on Nov 23, 2023 12:37 AM

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Question marked as Top-ranking reply

Posted on Nov 23, 2023 3:21 AM

If you have downloaded an app, using a different Apple ID, that you can't use anymore, you will have to erase the app on the iPhone and download the app again, this time using your current Apple ID.

The Apple ID shown in Settings/Your Name/Apple ID has to be the same for the apps downloaded onto your device.

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Apple keeps asking about an old email and password. That email is gone. How do I sign in on Apple or download apps

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