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I logged into an email address I don't use often and noticed someone has used that email address to create their AppleID. When I attempt to recover and reset password, Apple asks for my phone number which is not associated with my account. How do I regain control of my email address? There does seem to be a lot of third-party accounts being created using this AppleID from outside the country.
If you don't have a secondary Apple mail address you can access, you will have to contact the official Apple Support directly.
You can use this link as a start:
Or give them a call by choosing the phone number for your region from this Apple Support page:
If you don't have a secondary Apple mail address you can access, you will have to contact the official Apple Support directly.
You can use this link as a start:
Or give them a call by choosing the phone number for your region from this Apple Support page:
Thanks, but that's for accounts where the password is forgotten and the account can be confirmed with another device or method. In my case, someone has simply used my email address for their devices and have used their phone for verification. I'm still unable to reclaim my email address that is being used for their AppleID. Thanks.
You will have to try the Account Recovery process, as explained in this article:
How to use account recovery when you can’t reset your Apple ID password - Apple Support
someone is using my email for their appleid
