Adding cash to Apple Cash unsuccessful

I tried adding a larger sum of money yesterday to my Apple Cash. Everything seemed to go through fine but Apple Cash never withdrew the funds from my bank nor did it give me a notification that there was an issue or if the transaction was pending. If I called Apple, would they be able to track the transaction or be able to let me know what the issue was? I assume because it is Thanksgiving Day, they are not offering call-back support today until between 3:00 - 9:30 PM.

iPhone 13

Posted on Nov 23, 2023 7:44 AM

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Question marked as Top-ranking reply

Posted on Nov 23, 2023 8:27 AM

Hi there Keith!


If the sum of your money is higher than $500, you can't add it unless you verify your identity. If you need more support, I suggest you chat with an Representative. Or you can look at the article that I used: Identity verification for Apple Card or Apple Cash - Apple Support. Hope this helps and HAPPY THANKSGIVING!


2 replies
Question marked as Top-ranking reply

Nov 23, 2023 8:27 AM in response to Keithfromia

Hi there Keith!


If the sum of your money is higher than $500, you can't add it unless you verify your identity. If you need more support, I suggest you chat with an Representative. Or you can look at the article that I used: Identity verification for Apple Card or Apple Cash - Apple Support. Hope this helps and HAPPY THANKSGIVING!


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Adding cash to Apple Cash unsuccessful

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