Billing Problem with a cancelled subscription.

This is stressing me out and let me explain.

I got paid 11.68 to pay the $7.99 ($8.63) for my Minecraft Realm. I accidentally paid for it twice, resulting in having two realms. So I went To settings in-game and cancelled it, then went to my subscriptions through Apple and also cancelled it.

All good until I’m trying to redownload a social app, it asks me to log in to “view billing information” and when I do, it says card declined. (I have A Greenlight.) so I add My info and apple tries to pay for the $8.63 AGAIN and declines. I don’t want this, I have $3 in my bank.

now I can’t download any apps without paying a subscription I CANCELLED.

the realm I want won’t ask for money until December 19.


Posted on Nov 23, 2023 9:07 PM

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2 replies

Nov 23, 2023 9:26 PM in response to karmen59

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


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Billing Problem with a cancelled subscription.

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