Black lock screen after iOS 17.1.1 update

Since updating to iOS 17.1.1 my lock screen is black. No matter what I try to change in settings or what Focus I am on it just won't show my picture. I have even tried to change the lock screen to one of the Apple pictures via the settings menu but its still black. Any suggestions? Thank you

iPhone 13 Pro Max

Posted on Nov 24, 2023 1:28 AM

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Question marked as Top-ranking reply

Posted on Nov 24, 2023 1:33 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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49 replies
Question marked as Top-ranking reply

Nov 24, 2023 1:33 AM in response to Lulabelleboo

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Dec 7, 2023 9:08 PM in response to Lulabelleboo

After updating to iOS 17.1.2 still experiencing black screen of death after charging the iPhone 15 Pro Max.

The funny thing is, it’s not totally black death, everything works in the background. (In the darkness)


Unfortunately, the only fix to this issue is performing the hard reset. In my opinion, this is a serious issue that needs to be solved ASAP.


Keep in mind that we are talking about the most expensive cell phone in the whole world.


What happened to “ It’s just works”???



Sep 1, 2024 3:30 AM in response to Lulabelleboo

This happens to me after upgrade to 17.6.1

suddenly after phone call it went black and cannot see anything.

But phone working at background. Can get calls messages and all, but I cannot see anything.

Unfortunately fix to this we have to hard restart device, that too with much efforts.

For me it took 3hrs to restart (screen comes back only after 3hrs)

I want to downgrade my iOS back to previous version.

Please suggest.

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Black lock screen after iOS 17.1.1 update

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