Black lock screen after iOS 17.1.1 update

After iOS 17.1.1 update, I made a call sucessfully, then when I 'hung up' my screen is black but phone stayed connected to caller. Call would not hang up so I contacted person another way finally, and they disconnected. Tried reboot before & after hang-up and screen still black though heard pings the second time. Still black screen. HELP!

The restart didn’t work for me - can see the Lock Screen faintly in background - still black. Tried rebooting a few times didn’t work. Also have had problems with camera. Took a pic and screen went black- thus happens intermittently

Same issue iPhone14ProMax, no matter what is set as a lock screen it has a black overlay like a DND mode is enabled.

I've restarted, cycled all focus modes on all devices. Short of wiping (which I don't want to do) I've done all normal diagnostic steps.

PROBLEM! My screen went black 5 times today. I’m able to reboot it and get it to work again sometimes after several attempts. When it goes black, the screen doesn’t work, so I cannot disconnect from a phone call. The other caller must hang up. It goes black while I’m on the phone and simultaneously do another task on the phone, like open another app. Does anyone know how to report this glitch from

update 17.1.1 to Apple? Should I delete the update?

any news from Apple?? updated 17.1.1 yesterday, black screen on iphone 14, can't reboot as mentioned in this thread, can feel phone vibrate, no screen at all, mac shows it's connected, but does not show up in itunes, no help from Apple here- unreal, they just throw these updates out without testing them -

Indid not want to update as every time my iphone has had issues but forgot I had automatic uodate on...so it did it to the this new 17.1 and its been nothing but trouble since. Black screen, what they tell you to do doesnt work, no txt sound when msg received ..and being profoundly deaf and been using a really good song ...Beside the sea side for my txt sound...which Apple will not allow to be used now, I cannot hear any of the ones they they i must use as all are too soft. my ohone is switched up to max volume. I am dishysted with Apple as went on a chatline tonight, expained all, was told to go to Apple feed back...I quiered this is as feedback usualy means you are telling a comosny how briliant they are etc etc, but chat oerson insisted, so i did, filled in the form and was told ..Thanks you we cannot respond to you personally...what good is that, my ability to text is my only means of communication with my friends and my son as I cannot hear on a mobile ohone or a landline ( which I dont have) feel very let down

as have had an ipad for years and iphone for 5 yrs..old iphone 6 ws never a problem.

I do not have focus on never have yet my screen is black for evrything but still works with white type but smaller size than was on bedore update, but other things dont work as before. Screen never went black until tonight, update was innthe week

can you delete an update ???....would be good if you can...Apple say this one has more security etc etc, no it doesnt it gives youngsters better gaming, better music etc etc....not all Apple users want that. I am going to my supplier to get rid of my iphone and have another make with less issues

did help me.

the phone is still turned on but no screen display. i tried to call my phone its ringing but no screen display

I tried turning OFF the phone by pressing Lock key and volume down ang guessed where the slide right to turn off. luckily it turned off. tried to it back on the phone by pressing volumedown+Lock - the logo screen came back!

whew what a relief! hate ios update it gives me heart attack

I never knew about the black screen of death until my phone started doing it yesterday and this morning. I've only had this phone a few months and I can't believe that Apple hasn't done anything about it.

I just did the 17.2.1 update and Im hoping that fixes it

I've had my 14 pro for a few months and had no issues at all. Yesterday I got the black screen of death and again this morning. I am baffled that this isn't on the news or social medias. There's no reason I should have to get a new phone or repairs done on a basically new phone. Apple needs to do something about this ASAP or they'll be dealing with a lot of upset people.

I just did the 17.2.1 update and I am PRAYING that it fixes it because I can't just go buy a new phone

NTM there's the chance of it still happening with the new phone

So I'm really in a pickle with black screen of death issue...It's actually my daughter's iPhone 12... She got the notification for the latest iOS installation that was available..So she went ta install & right after it was complete she said her screen blacked out and it hasn't been able ta power up or turn on since..I don't feel any vibrations or anything that the phone working.. Just the the dead battery symbol will pop up on the screen then after a while 7 it has efficient battery life the apple logo stays on the screen until it kills its on battery & then back ta blackout... But the real brain buster is that when I'm trying to put it into recovery mode and connect it to my laptop by usb for some troubleshooting.. Soon as I plug in the phone the white charging cord that pops up on the screen when the phone is now in recovery mode & ready ta take some action from the computer...The friggin' recovery cord/screen DISAPPEARS!!..Everytime I plug it in..Which makes it to where the device isn't recognized by my laptop.. Thus leaving me..Not able to PASS GO... If anyone could help with any insight or troubleshooting I would so greatly very much much apreci8 it!!..Thanks!

But if the screen is black how can anyone remember these steps? I did what worked on my iPhone 6 and ended up calling emergency SOS. (Fortunately the screen came back without a reset and the call apparently didnt go through.)

The reason ctrl-alt-delete worked was that it was easy to remember and stayed the same for many years.

After updating my iPad I had the black screen of death now I have to open up via Siri when are apple going to pull there finger out and get a fix for all there loyal customers.

Very disappointed with apple and there expensive Brocken products 😳