I can't open System Preferences in order to accept new terms and conditions for iCloud

I can't open System Preferences on my MacBook Air.


MacBook Air 13″, macOS 10.13

Posted on Nov 24, 2023 2:11 PM

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Question marked as Best reply

Posted on Nov 24, 2023 2:22 PM

What is happening when you're trying to open system preferences?


if it is not launching, you want to boot in the safe mode to see if the issue persists


Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.


Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.


1 reply
Question marked as Best reply

Nov 24, 2023 2:22 PM in response to rdpierce9797

What is happening when you're trying to open system preferences?


if it is not launching, you want to boot in the safe mode to see if the issue persists


Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.


Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.


I can't open System Preferences in order to accept new terms and conditions for iCloud

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