I can't create a new mailbox on my iPhone

I used to be able to create them on my phone. Why doesn’t it work now?

I’m having exactly the same problem. Is it the current update? Help!

I figured it out. First you have to create the new mailbox and locate it in gmail. Then you can move it to be displayed under Mailboxes by using the “Add Mailbox” button located last in the list under Mailboxes.

cheers

I’ve been having this issue as well. I’ll try to create a new mailbox by going through all the steps then clicking save but the mailbox is not in the mailbox list. Then I’ll create another with a different name and it works. Obviously I’m going through the correct steps but sometimes it works and sometimes it doesn’t. Why is this an issue that hasn’t been resolved? It’s so frustrating especially when my old yahoo mail has become a junk email I can no longer keep up with so I now use I use new email to stay organized but I can’t organize my emails by creating folders for them.

I don’t understand either I can create for one then not the next.Half the time you can’t use actually names ,like say you want to put all TikTok emails together ,you can’t just make it under that name you got to separate or use emojis as letters.Then I can create one then not another.Ive created probably a 100 that haven’t showed up ,where do they all go if not in the iCloud mail on phone.Is there a place there all listed and why they don’t work.Don’t understand at all ,it’s so difficult sometimes and is there a limit ,it says no on most answers.What if I want 50 mailboxes and then 100 sub mailboxes under each of those.Like say the mailbox is social media and I want to put sub mailboxes under it like Facebook,Instagram,TikTok,etc.Whats allowed what’s not.

Same problem here. I’ve tried about 10 times, with no luck. The last time I tried, the new mailbox appeared and then immediately disappeared. So, what will make it stay??

the location should be “ICloud” at least that’s what I use.

Have same problem.

Found that if I sign into iCloud and add the new folder there, it will then be available on my iPhone

A mailbox folder is meant to organise the emails of an email account you have, try to log into this account online and create one, it will appear also in your iPhone mail, check if your provider allows to create a mailbox folder on an email client like the mail app

So why did it work this time?

I still can’t get it to work.

I can’t see how to choose the LOCATION that will put it in Mailboxes. Mailboxes is never listed among the many choices for LOCATION.

I have been successful at this in the past, but it was always hit or miss and made no sense to me when it worked.

I had same problem. Still don’t have a fix to work through the Mail app on iPhone. But, to get the job done, I did find success logging in to my account at iCloud.com directly. It worked like a charm. Only took a few second to show up on my phone in the Mail app.

I'm glad it went through:)