I can't create a new mailbox on my iPhone

I’m trying to create a new mailbox, iCloud. iPhone 14, iOS 17.1.1…following this;

  1. In the Mailboxes list, tap Edit in the upper-right corner, then tap New Mailbox.
  2. Give your mailbox a name. If you have more than one email account set up on your device, tap Mailbox Location and choose the account where you want to create a mailbox.
  3. Tap Save, then tap Done."

Easy enough, but it won’t work. Doesn’t show up.

Any other ideas?


[Re-Titled by Moderator]

iPhone 14, iOS 17

Posted on Nov 24, 2023 2:30 PM

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Posted on Jan 9, 2024 4:35 AM

I used to be able to create them on my phone. Why doesn’t it work now?

16 replies

I can't create a new mailbox on my iPhone

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