How can I change my age on my Apple ID?

I can’t change my age on my iPhone my phone won’t let me


[Re-titled by Moderator]

iPhone 13 mini, iOS 17

Posted on Nov 24, 2023 3:26 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2023 8:16 PM

THere could be several reasons but you do not provide sufficient details for us to be able to narrow it down. Including basic information in your post will assist us in quickly finding a specific answer to your question. Provide a clear description of what you are trying, where it fails to perform as expected, and the exact wording of error messages. Include your hardware year and model information if you have not already done so in the posting information.


According to the support article: Update the birth date associated with your Apple ID - Apple Support

"If you need to change the birth date for someone below age 13 [age varies by country - see the article], contact Apple Support."

Click/tap on this link to contact support --> Contact - Official Apple Support


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



1 reply
Question marked as Top-ranking reply

Nov 24, 2023 8:16 PM in response to Robinson_Fam

THere could be several reasons but you do not provide sufficient details for us to be able to narrow it down. Including basic information in your post will assist us in quickly finding a specific answer to your question. Provide a clear description of what you are trying, where it fails to perform as expected, and the exact wording of error messages. Include your hardware year and model information if you have not already done so in the posting information.


According to the support article: Update the birth date associated with your Apple ID - Apple Support

"If you need to change the birth date for someone below age 13 [age varies by country - see the article], contact Apple Support."

Click/tap on this link to contact support --> Contact - Official Apple Support


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I change my age on my Apple ID?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.