I recently purchased Mac Book Pro M2 and Sonoma 14.1.1. Had issues connecting to WiFi better with a couple calls to support. Still buffering You Tube videos while my wife's iPad performs great. Anything suggestions? Thanks

if you restart in Safe mode, is the speed substantially better?

"Works in Safe Mode, Fails in regular mode" implies, "it's something you added."

Start up your Mac in safe mode - Apple Support

Continued from my previous reply.

"I have contacted support a couple times, performed tasks they asked me to do and have reloaded Sonoma. Mac Book is still slow and while sitting next to my wife, her iPad is playing You Tube videos flawlessly while my Mac Book runs very slow and continuously buffers the videos. In the past I had issues connecting to my WiFi which seems to be a bit better since working with support. Any suggestions would be great, thanks."

-------

Seems as if something is causing your Mac to lag, after login. So, perform the following...

Troubleshooting Lagging Mac:

A. Try Safe Mode:

In Safe Mode, login items do not run, and corrupt system files(i.e. caches) are intentionally reset as a way to fix issues

1. Boot: in to Safe Mode: [Hold Down: shift key upon boot].
2. Log in: as same user
3. Wait: 30 seconds
4. Restart; your Mac
5. Log in: as same user

B. See if your Hard drive is Failing:

What to Try:

• Verify your Drive: Repair your Disk in Disk Utility - Apple Support
• Go Here: If your Mac Starts Up to an Apple Logo or Progress Bar - Apple Support
• Perform the following in Recovery Mode:

1. Boot: into Recovery Mode. Go Here:  How to Use Safe Mode on your Mac- Apple Support
2. Select: Disk Utility
3. Select: the Drive
4. Click: First Aid button

C. Remove Login Items:

While in Safe Mode, remove all of your Login Items, and then restart the Mac.  Go Here: Change Users & Groups Login Items Preferences on Mac - Apple Support

1. Shut down your Mac.
2. Reset your router.
3. Reboot your Mac

Sometimes just resetting the router helps, even without shutting down the Mac and rebooting.

The wifi connected TV was working, iPhone, android phone and tab and a windows laptop had a working wifi connection, but the MBP didn't. Only resetting the router helped.

What do you get when you run an internet speed test.

Any one will be close enough.

fugops44 wrote:

I have contacted support a couple times, performed tasks they asked me to do and have reloaded Sonoma. Mac Book is still slow and while sitting next to my wife, her iPad is playing You Tube videos flawlessly while my Mac Book runs very slow and continuously buffers the videos. In the past I had issues connecting to my WiFi which seems to be a bit better since working with support. Any suggestions would be great, thanks.

See if there is anything here—

If Safari doesn't open a page or work as expected on your Mac - Apple Support

"I recently purchased Mac Book Pro M2 and Sonoma 14.1.1. Had issues connecting to WiFi better with a couple calls to support. Still buffering You Tube videos while my wife's iPad performs great. Anything suggestions? Thanks"

-------

Report back if anything here helps...

Troubleshooting iPhone WiFi:

A few thoughts to try:

I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support

II. Clear the Temporary Internet Files:

• Cookies perform remembrance of certain site-entered data.
• Cache keeps a snapshot of the last time you visited a site.
• Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support

III. Restart your Router:

1. Power: off the router
2. Wait: 30 seconds
3. Power: It back on

IV. Reconnect to your Network:

1. Go to: Settings
2. Tap: Wi-Fi
3. Disable: Wi-Fi
4. Wait: 30 seconds
5. Enable: Wi-Fi

V. Add Back the Network:

1. Go to: Settings
2. Tap: Wi-Fi
3. Remove: the network
4. Wait: 30 seconds
5. Add: the network back

Proceed to my following reply.