How to ask for a replacement for a faulty Apple Watch and Beats Earbuds?

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How to ask for a replacement for a faulty Apple Watch and Beats Earbuds?

I need a replacement I recently baught some Apple product but the battery’s seem to bed dead please help. I have bought the Apple Watch Series 3 Nike . And the beats x earbuds both are not working .

I recently bought a Apple Watch and earbuds and both are not charging for example Apple Watch series three Nike is not even powering on or indicating charging even tho been on charger for hours and was brand new unopened sealed box as well as the the beats x.

Posted on Nov 24, 2023 10:43 PM

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Answer 1

Top-ranking reply

Rudegar

Level 10

184,724 points

Nov 25, 2023 12:36 AM in response to jovani80

This is a user helping users with tech questions forum, we are not apple and apple do not read your posts here

if it was me then I would read

Legal - Hardware Warranties - Apple

or reach out to them

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple

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Answer 2

Tesserax

Level 10

160,838 points

Nov 25, 2023 8:41 AM in response to jovani80

The support article you came here from should provide you with the steps needed to try to resolve this issue. Have you tried them all yet? If so, and they didn't help, I suggest that you contact Apple Support directly. To do so, simply select the "Support" link in the lower left-hand side of this forum's web page ... or go here: Get Support

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How to ask for a replacement for a faulty Apple Watch and Beats Earbuds?

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