Trying to trace a charge "APPLE COM BILL CUPERTINO CAUS

I tried talking with my bank that I go through but they told me that I should contact you guys I got something similar what seen I’m not sure what it is but my bank won’t help me I don’t know what Apple Com, Cupertino, Caus is

Posted on Nov 25, 2023 2:17 PM

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Question marked as Top-ranking reply

Posted on Nov 25, 2023 2:24 PM

We’re not Apple. We’re other users, like you.


There are two general causes of these billing questions. Those that are from one of your Apple IDs and listed with that Apple ID, and those that are not. Those that are listed are either your purchases, or purchases made by somebody with access to your Apple ID or to one of your devices. Charges that aren’t listed on any of your Apple IDs can be an indication that your payment info has been compromised.


Start here: If you see 'apple.com/bill' on your billing statement - Apple Support


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Question marked as Top-ranking reply

Nov 25, 2023 2:24 PM in response to DoubleCrazyNative

We’re not Apple. We’re other users, like you.


There are two general causes of these billing questions. Those that are from one of your Apple IDs and listed with that Apple ID, and those that are not. Those that are listed are either your purchases, or purchases made by somebody with access to your Apple ID or to one of your devices. Charges that aren’t listed on any of your Apple IDs can be an indication that your payment info has been compromised.


Start here: If you see 'apple.com/bill' on your billing statement - Apple Support


Nov 25, 2023 2:21 PM in response to DoubleCrazyNative

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support


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Trying to trace a charge "APPLE COM BILL CUPERTINO CAUS

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