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Sarahalexii Author

Level 1

4 points

Wrong Apple ID during watch activation

When connecting my watch it’s wanting me to use a different Apple ID that I don’t have access to, how do I connect my new Apple ID when it doesn’t give me the option?

Posted on Nov 25, 2023 11:15 PM

Top-ranking reply

Dah•veed

Level 9

67,417 points

Posted on Nov 25, 2023 11:25 PM

If this is your watch and the Apple ID was your ID, then you need to recover that Apple ID so that you can release the Activation Lock on the watch before you can st it up using a different Apple ID.

If that was someone else's watch before you got it and the Apple ID is that of the original owner, that owner needs to release the Activation Lock from their Apple ID before you can set it up with your Apple ID.

Activation Lock prevents lost and stolen Watches from being used by others!

If you bought this watch 2nd hand, the owner neded to follow these instructions before giving the watch to you.

Before you buy, sell, give away, or trade in - Apple Support

M1 Mac mini, macOS 14.1.1;  Watch, series 7 GPS/cellular, watchOS 10.1.1; iPad Pro 2nd Gen, iPadOS 17.1.1; iPhone 12 Pro, iOS 17.1.1; TV 4th Gen, tvOS 17; HomePods, audioOS 17.1.1 and Airport Express w/ Airplay 2

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Wrong Apple ID during watch activation

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