Family sharing
I’ve been trying to share my Apple Music and it keeps saying not in same region when we are what can I do ?
iPhone 6 Plus
Question marked as
Make sure you really are set to the same region. This may be a region setting issue and not an actual change in country unless you truly went through all the steps necessary do that (and will have to reverse them to change back). This can sometimes happen if you find a link on the web that points to an app or a media item in another country's iTunes Store. Here's how you can correct this:
Sign out of the iTunes Store [ Sign in with your Apple ID - Apple Support ] and sign in again to get the iTunes Store region to match the region to which your Apple ID country is set, as described in this post: https://discussions.apple.com/thread/250611340?answerId=251184940022#251184940022
1. Go to: Settings > Account > Media & Purchases > View Account > Country/Region
2. Make sure it is set to your normal country.
3. In the "Media & Purchases" menu, sign out and then sign in again.
The above is a simplified version of that in the support document 'Change your Apple ID country or region' ( Change your Apple ID country or region - Apple Support ) except you shouldn't need to do the extra steps involved as when you have done a true country change.
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support