Unknown charges on my Apple bill
Im seeing charges from apple.com that i cant explain what is going on
[Edited by Moderator]
iPhone 14 Pro, iOS 17
Question marked as
We are not Apple so cannot look up Apple's sales transactions. Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part is "View Your Purchase History." Do that.
If you history does NOT show the charge, then is is possible someone has access to your card/account number and is pretending to be Apple. It happened to us. If that is the case, Apple cannot fix this. Only your bank or card issuer can address fraudulent use.
If your history shows the charge, continues with instructions in that article.
⚠️ NOTE: If you use Apple's Family Sharing, you must modify one view option when looking at your purchase history to see the full picture. See: