I see unknown charges from 'apple.com/bill' on my billing statement

I don’t think Apple is spending your money, but instead you are being charged for a subscription or purchase of yours through Apple.

• You can visit reportaproblem.apple.com to view what was purchased with your Apple ID, request a refund, and more.

For more information: If you see 'apple.com/bill' on your billing statement - Apple Support

There are a couple of ways that would happen:

• You started a Free Trial and did not cancel it before the trial period ended
• A Family Organizer using Purchase Sharing pays for all family member purchases
• Someone else knows your Password/Passcode and is making those charges. If your Apple ID is being used on another device, those charges will appear on yours as well.

Here is the one stop site to find out more information:

Subscriptions and Billing - Official Apple Support

You can:

• View Purchase History
• View/Cancel Subscriptions
• Request a Refund

Do you see the Plus sign >++++< next to the $20? A plus sign means they deposited $20 into your account, not withdrew.

dayannagzman wrote:

Yes, I know, but that was money that I don't know how it was spent.

And...What did you find out using the link to view your purchase history? You can post a screenshot of your Latest Transactions.