No dial tone on outgoing calls but screen shows it is calling the number

When I place an outgoing call on my Iphone 15, the call screen shows "calling ###-###-####" and the time clock is ticking up, but there is no ringtone to indicate that the call is going through.


Iphone 15 ios 17.2 Verizon wireless all carrier settings updated.

iPhone 15

Posted on Nov 27, 2023 9:34 AM

Reply
3 replies

Dec 1, 2023 7:08 AM in response to BKH67

BKH67 wrote:


Despite the below reply to this problem, this is not a carrier issue. I am on a business account with other cell phones that have no problem hearing a dial tone on calls. Specifically my phone is having an issue ONLY with hearing a dial tone for a call to a landline. I've seen multiple posts with the same problem, but no confirmed results. Restarting, resetting the network, checking for updates and carrier settings- none of these worked. I have turned airplane and do not disturb modes on and off just to see.

1) There is no such thing as a dial tone on a cell phone, and never has been. What you should hear is the ringing tone. 2) It doesn't matter that other people on the same account are not having the same problem. Each phone on the account is configured individually with its own features. And each phone can have its own issues.


Calls are a carrier feature. You need to call Verizon.


Dec 1, 2023 6:56 AM in response to JAWONE48

I am having this same issue.


iPhone 14 Pro, recently updated to IOS 17.1.2, Verizon Wireless business account


Despite the below reply to this problem, this is not a carrier issue. I am on a business account with other cell phones that have no problem hearing a dial tone on calls. Specifically my phone is having an issue ONLY with hearing a dial tone for a call to a landline. I've seen multiple posts with the same problem, but no confirmed results. Restarting, resetting the network, checking for updates and carrier settings- none of these worked. I have turned airplane and do not disturb modes on and off just to see.


Barring reseating the SIM card and resetting the entire phone, I don't know what other steps to take. I would prefer NOT to resort to these measures, as I need my phone constantly with work and don't have that amount of time to be without it.


If anyone knows what the issue is, please do respond. This seems to be a common iPhone bug going back several generations of iPhone and operating systems which is very annoying.

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No dial tone on outgoing calls but screen shows it is calling the number

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