After the latest update my camera has not been functioning properly. I got this phone new in the packaging and it states my camera is not an authorized part. Anyone else?
iPhone 14 Pro, iOS 17
Kindly reach out to the Store/Individual/Agency from whom you acquired your iPhone 11. They would be best equipped to confirm whether the device has undergone servicing by an unauthorized service provider.
In case you recall not encountering this message at the time of purchase and it surfaced after an update, it's important to note that this message is visible specifically on iOS 15.2 and subsequent versions. It might be beneficial to inquire about any recent updates or changes made to the device's software configuration that could have triggered this notification.
Understanding the circumstances surrounding the appearance of this message could provide insights into any alterations in the device's service history or software updates that have brought about this notice.
The only way to get the notification removed is by replacing the ingenuie parts with a genuine Apple Parts through an Apple Authorised Sercvice Center.
Kindly reach out to the Store/Individual/Agency from whom you acquired your iPhone 11. They would be best equipped to confirm whether the device has undergone servicing by an unauthorized service provider.
In case you recall not encountering this message at the time of purchase and it surfaced after an update, it's important to note that this message is visible specifically on iOS 15.2 and subsequent versions. It might be beneficial to inquire about any recent updates or changes made to the device's software configuration that could have triggered this notification.
Understanding the circumstances surrounding the appearance of this message could provide insights into any alterations in the device's service history or software updates that have brought about this notice.
The only way to get the notification removed is by replacing the ingenuie parts with a genuine Apple Parts through an Apple Authorised Sercvice Center.
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If you still need help, reset your Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next, tap Set up Face ID to set it up again.
If Face ID isn't working on your iPhone or iPad Pro
Parts and service history
With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.
message if the camera installation is incomplete or if the camera:This message doesn't affect your ability to use your iPhone or access your camera.
Learn more about iPhone parts and service history.
If your iPhone's camera has been previously replaced, repaired, or serviced by an unauthorized service provider, it's worth noting that Apple may decline to provide service for your device. The decision to refuse service will depend on the specific components that were affected by the unauthorized service.
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Manage Reservations - My Reservations - Apple
Thank you. This phone was purchased new in the package and only received this message after the 17ios update. I will head o er to my provider and see what course of action is needed to correct this.
My camera is saying it’s not an authentic part after Updating.
