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iphone 15 wont back up to icloud

new iphone 15 wont backup to icloud...says the device needs to be plugged in, screen locked, etc...tried all of those things


Posted on Nov 28, 2023 8:11 AM

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Question marked as Top-ranking reply

Posted on Nov 28, 2023 1:24 PM

bubba2u wrote:

Found the solution browsing support articles…go to settings and turn off backups, then clear settings page from phone and do hard restart. Then turn backups on again. Backup worked fine then.

Excellent detective work! I'm glad to hear you got it working. And thanks for posting your solution. It may help someone else.

5 replies
Question marked as Top-ranking reply

Nov 28, 2023 1:24 PM in response to bubba2u

bubba2u wrote:

Found the solution browsing support articles…go to settings and turn off backups, then clear settings page from phone and do hard restart. Then turn backups on again. Backup worked fine then.

Excellent detective work! I'm glad to hear you got it working. And thanks for posting your solution. It may help someone else.

iphone 15 wont back up to icloud

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