APPLE CHARGES ONE APPLE PARK WAY US CAPERTINO CA POS

I have been debited $400 in charges but I did not buy anything. i am disputing the charges.

iPhone 14 Pro Max, iOS 17

Posted on Nov 28, 2023 10:26 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2023 10:30 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See information in the Apple articles Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


4 replies
Question marked as Top-ranking reply

Nov 28, 2023 10:30 AM in response to applecharges1122

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See information in the Apple articles Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


Nov 28, 2023 10:56 AM in response to applecharges1122

  1. This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account.
  2. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

Nov 28, 2023 11:00 AM in response to applecharges1122

Were you able to determine if the amount was actually deducted from your payment method?


Did you see this from an Email or Message?


A screenshot of the charge may be helpful as most of the time they are scams trying to get you to call a fake number and give them your Apple ID and Password, or worse your financial information. Please provide more information on how you found this out and how you went about disputing the charge.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

APPLE CHARGES ONE APPLE PARK WAY US CAPERTINO CA POS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.