trade-in kit instructions

Received trade-in kit but no instruction in the box

Mac mini, macOS 12.7

Posted on Nov 28, 2023 12:11 PM

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1 reply

Nov 28, 2023 3:10 PM in response to RichLangeland

The shipping kit will include:

  • return packaging/shipping container
  • a return (shipping paid) return label 
  • instruction leaflet


These items may be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping.


In some regions the shipping container will be mailed without an outer wrapping; in such instance, the return shipping label will be beneath the peel-off address label that was used to send the shipping box to you.


The instruction leaflet is small and easily mislaid - and commonly just has a few pictograms that show how to fold the packaging around the item to be returned. Only return the device - and not cables or accessories. Anything other than the device will be discarded and not returned to you.

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trade-in kit instructions

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