When I first open my MacBook, the mousepad works fine. It moves and I can click things without issue. But as soon as I sign in, it freezes and I’m unable to move or click things. I’m unsure as to why. If anyone knows why, please help.
MacBook Pro (M2, 2022)
Bella_000 wrote:
When I first open my MacBook, the mousepad works fine. It moves and I can click things without issue. But as soon as I sign in, it freezes and I’m unable to move or click things. I’m unsure as to why. If anyone knows why, please help.
Are you asking about the built in Trackpad on the notebook computer...(?)
You do not say what specific "MacBook" this is....if this is "MacBook Pro (M2, 2022)"
—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
if no insight or resolve—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Check your coverage
My Support - Official Apple Support
Bella_000 wrote:
When I first open my MacBook, the mousepad works fine. It moves and I can click things without issue. But as soon as I sign in, it freezes and I’m unable to move or click things. I’m unsure as to why. If anyone knows why, please help.
Are you asking about the built in Trackpad on the notebook computer...(?)
You do not say what specific "MacBook" this is....if this is "MacBook Pro (M2, 2022)"
—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
if no insight or resolve—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Check your coverage
My Support - Official Apple Support
Mousepad problems
