seang75 wrote:
Genius help needed 🙏🏼
My Mac powers on, I can see apps, files, last webpage in the browser however, unresponsive when I click on links, apps etc. browser won’t go back or forward, it’s all frozen. By tapping my 3 fingers on the cursor pad I seem to get a response but a sub window opens, I’m able to highlight but selecting anything is also unresponsive. I then tap, roll, my 3 fingers to get out of that and try again on something else only to get same non responsive results. I powered the machine on and off with some success but then it goes back to the same results after 1-2 min.
Any help would be greatly appreciated thanks 🙏🏼
To trouble shoot further you can:
—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
unplug all third party peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
