Apple Maps won’t show my business

I’ve tried several times to upload my business on Apple Maps

they keep denying me but because I have no signage outside

there are lots of the same companies near me that are listed with the same business and set up

how do I fix this

iPhone 14, iOS 17

Posted on Nov 29, 2023 9:39 AM

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Question marked as Top-ranking reply

Posted on Nov 29, 2023 10:02 AM

Welcome!


As we are not Apple hre but other end users, the Maps service and other business initiatives are beyond the scope of these consumer forums. All we can do is provide links and personal experiences:


1) Work through Apple Business Connect: https://businessconnect.apple.com/onboarding


2) Contact the Business team:

3) You also have the option using the "report an Issue" function that is included both the macOS and iOS versions of Maps:


iOS version (scroll to bottom of screen):



macOS version:



And here area some tidbits from my using the Maps' "Report..." function:


  • It can take a while for the Maps team to contact you. When I reported the serious mis-location of a museum where I volunteer, it was about two weeks before the team contacted me, and it was by email. Once in contact, we had the issue nicely sorted in about 36 Hours, all by email.
  • During that process, I found it VERY helpful to mention if "another" map service has things correctly shown. That seemed to "grease the skids" in my resolving the museum issue. 😉


1 reply
Question marked as Top-ranking reply

Nov 29, 2023 10:02 AM in response to eheggie

Welcome!


As we are not Apple hre but other end users, the Maps service and other business initiatives are beyond the scope of these consumer forums. All we can do is provide links and personal experiences:


1) Work through Apple Business Connect: https://businessconnect.apple.com/onboarding


2) Contact the Business team:

3) You also have the option using the "report an Issue" function that is included both the macOS and iOS versions of Maps:


iOS version (scroll to bottom of screen):



macOS version:



And here area some tidbits from my using the Maps' "Report..." function:


  • It can take a while for the Maps team to contact you. When I reported the serious mis-location of a museum where I volunteer, it was about two weeks before the team contacted me, and it was by email. Once in contact, we had the issue nicely sorted in about 36 Hours, all by email.
  • During that process, I found it VERY helpful to mention if "another" map service has things correctly shown. That seemed to "grease the skids" in my resolving the museum issue. 😉


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Apple Maps won’t show my business

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